Scan QR code or click here to report fraud.
An agent cannot give you a better deal or guarantee that your loan will be approved. Immediately report any agent who asks you for money by calling the independent Navex fraud hotline on 0800 990 123 and at the prompt entering 855 862 1162. All your payments to Bayport go through formal deduction channels as per your contractual agreement – never in cash or payment to individuals. Don’t just believe someone who says they work for Bayport. Remember, as a Bayport customer, you have already given Bayport all the information necessary to process your loan application. Nobody should be asking you for more information.
Only use the official Bayport channels to apply for a loan. Immediately report anything that seems not right by calling the independent Navex fraud hotline on 0800 990 123 and at the prompt entering 855 862 1162.
How to spot a scam
If the answer to even one of these seven questions is yes, it might be a scam:
Contacted out of the blue?
Do all you can to verify the identity of the caller. If you’re not 100% convinced of the identity of the caller, hang up and call the company from a different phone.
Is the deal too good to be true?
Scams often promise high loan amounts at very low interest rates and fees. If a deal sounds too good to be true, it usually is.
Are the contact details vague?
Look out for a PO box number, personal email address or mobile number instead of office address and office phone number details.
Asked to share personal details?
Phishing emails or phone scammers will often try to get valuable personal data from you. They can use this to steal your identity and/or your money. Never share your personal details unless you can verify the other person’s credentials beyond any doubt.
Spelling or grammatical mistakes?
Legitimate organisations will rarely, if ever, make glaring spelling or grammatical mistakes.
Pressurised to respond quickly?
Scammers will often try to hurry your decision making. Always take a breath and think things through. Never proceed unless you are absolutely certain that it is not a scam.
Are you asked to keep it quiet?
Legitimate offers are never a secret.
Protect yourself from Whatsapp fraud and scams with the following tips:
Our Bayport WhatsApp account can be verified as a legitimate business account with a green tick icon next to our WhatsApp name.
Our WhatsApp is automated, which means that a human will not respond to you.
Bayport will never ask for any passwords, login details or any banking PIN number via WhatsApp, email, SMS or on the phone. Bayport does not need your PIN to transfer your loan money into your bank account.
NEVER give a Bayport Representative any money. A Bayport Representative cannot give you a better deal or guarantee that your loan will be approved. Immediately report any Bayport Representative who asks you for money by calling Bayport’s fraud hotline on 087 287 4000.
All your payments to Bayport go through formal deduction channels as per your contractual agreement – never in cash or payment to individuals
Don’t just believe someone who says they work for Bayport. Remember, as a Bayport customer, you have already given Bayport all the information necessary to process your loan application. Nobody should be asking you for more information.
Only use the official Bayport channels to apply for a loan.
Immediately report anything that seems not right by calling the independent Navex fraud hotline on 0-800-99-0123.
What is what?
Upfront payment scam
Upfront payment scamIn this scam, you will be asked to pay a fee before your Bayport loan application is processed. Bayport NEVER asks for upfront fees.
Report the person asking you for a fee to the Bayport fraud hotline.
Bayport fraud hotline: 087 287 400
Phishing
PhishingPhishing is a type of online scam where criminals send an email that appears to be from a legitimate company asking you to provide sensitive information.
This is usually done by including a link that supposedly takes you to the company’s website where you are asked to fill in your information – but the website is a clever fake and the information you provide goes straight to the crooks behind the scam.
SMS scam (smishing)
SMS scam (smishing)A form of phishing, smishing is when someone tries to trick you into giving them your private information via a text or SMS message. Smishing is a growing risk because people are sometimes more inclined to trust a text message than an email.
While most people are aware of the security risks involved with clicking on links in emails, we tend to let our guard down when it comes to text messages.
Sim swapping
Sim swappingA sim swap entails a fraudster using mobile banking to steal money out of your bank account. Usually with inside assistance, the fraudsters get to know that you have applied for a loan at Bayport. They also receive information such as your identity number, bank account number and contact details. As soon as the loan has been disbursed, the fraudster contacts you, pretending to be from Bayport, and convinces you of the need to switch off your cell phone. This allows the thief to do a sim swap on your number. The fraudster then registers you for mobile banking, accesses your bank account and makes off with your money
Bayport is an organisation with strong values of responsibility and integrity, committed to conducting business with the highest standards of ethics.
Report unethical behaviour here.
